Shipping and returns
Shipping
Orders are packed and shipped three days a week.
Next day deliveries are unfortunately not possible. We try to take your wishes into account as much as possible. Is an order in a hurry or do you have special wishes? Let me know in the message box in the shopping cart, or send an email to: femke@hetwolfeetje.nl
Packages from Het Wool Feetje are sent with Post.nl.
Within the Netherlands, the rates of Post.nl apply.
The products are classified by weight:
Mailbox package with track and trace 20 grams to 2 kg — €4.15
Standard package 2 kg and more — €6.50
Belgium
A standard rate of €6,50 applies here
Germany
A standard rate of €9.22 applies
Rest of Europe
A standard rate of €16.95 applies
Worldwide
A standard rate of €27.40 applies
Returns
Not satisfied after receiving a product? Send a picture to femke@hetwolfeetje.nl to assess whether the shipment is still in good condition. Returning costs are for the customer.
Is a shipment damaged or is the content incorrect? You can also send a picture to femke@hetwolfeetje.nl. I will then replace the shipment free of charge.